When your Ring Doorbell Microphone isn’t working, you need help. If your ring doorbell Two-Way Audio or microphone is not working, there are a few things you can check before calling Ring.
The most likely cause is an issue with the WiFi connectivity and wiring or power supply inside your house. This article will help fix the issue of an unresponsive ring doorbell microphone in just minutes.
- Reasons Why Your Ring Doorbell Microphone or Two-Way Audio is Not Working
- Issue With Your Wi-Fi Connections
- Ring Server Issues
- There is a Compatibility Problem With Your Apple HomeKit
- Amazon Echo Audio Issues
- Hardware Problems With the Ring Doorbell Camera
- Your Ring Doorbell Microphone is Clogged Up by Dust
- Your Ring Doorbell Microphone Volume is Too Low
- Your Ring Doorbell Microphone is Switched Off
- You Turned Off Notifications, Permissions, and Other Smartphone Settings
- How to Fix a Ring Doorbell Microphone Not Working
- Ensure Your Ring Doorbell Was Installed Correctly
- Ensure Your Ring Doorbell Microphone/two Way Audio Is Turned On
- Check Your Wi-Fi Connections
- Check For Power and Battery Issues
- Ensure Ring Doorbell is Compatible with Your Smart Home Devices Like Homekit, Google Home and Alexa
- Ensure Your Microphone Volume Is Turned to The Highest
- Fix other Ring Doorbell Underlying Issues
- Contact Ring Support for Server-Related Issues
- How do I turn on the microphone on my Ring Doorbell?
- How do I enable the microphone on my Ring app?
- How to Fix Ring Doorbell Microphone Not Working Android
Reasons Why Your Ring Doorbell Microphone or Two-Way Audio is Not Working
Issue With Your Wi-Fi Connections
If you are having trouble with your Ring Doorbell microphone or two-way audio, the first thing to check is the status of your Wi-Fi connection. Make sure that you are within range of your router and that the signal strength is strong.
If the Wi-Fi strength is low, you may have to move your router closer. You can check the status of the Wi-Fi on your Ring app under “Device Health.”
Invest in a Wi-Fi extender like Ring Chime Pro if you can’t place it nearer to your door. This will help boost the signal for all of your Ring devices.
Ring Doorbells are impacted by Wi-Fi signal strength. If you experience any connection issues, make sure to check this setting before assuming there is a hardware issue with your device.
Ring Server Issues
Connecting the Ring device to a central server is necessary for two-way audio. If the server is down, it’s likely that connectivity with the ring device will drop. Ring servers go down for routine maintenance and end-users are unable to do anything about it.
There is a Compatibility Problem With Your Apple HomeKit
There is a compatibility problem between Apple’s HomeKit software framework and Ring devices. Unfortunately, there has yet to be a fix for this issue. If you are using a Ring device with HomeKit, we recommend disconnecting the Ring device from HomeKit and using Ring’s dedicated app instead.
Amazon Echo Audio Issues
The Amazon Echo is constantly exchanging information with connected devices. These signals can get interrupted, leading to problems like audio issues. A quick fix for this issue is to make sure the volume on your Echo is all the way up.
If that doesn’t work, try unplugging it for 5 seconds and then plugging it back in. You can also remove the Ring device from the Amazon app and re-add it again manually. If that doesn’t work, keep reading!
Hardware Problems With the Ring Doorbell Camera
A hardware issue can cause your Ring doorbell microphone not to work. it is important to have it fixed by a professional.
Your Ring Doorbell Microphone is Clogged Up by Dust
There are many reasons that could be the cause of this issue, but one of the most common ones is dust clogging up the microphone. To fix this issue, you will need to remove your doorbell from the wall and then clean out all of the dust with a lint-free cloth.
Your Ring Doorbell Microphone Volume is Too Low
One of the most common problems is that your Ring Doorbell Microphone volume has been turned down. You might think your Ring doorbell two-way audio is not functioning because your microphone volume is too low.
Your Ring Doorbell Microphone is Switched Off
Your Ring Doorbell Microphone might not be working because you turned off the microphone feature using the ring app.
You Turned Off Notifications, Permissions, and Other Smartphone Settings
It’s possible that you turned off notifications, permissions, or other settings on your smartphone. In this case, you’ll need to turn them back on in order to use your Ring Doorbell properly.
How to Fix a Ring Doorbell Microphone Not Working
When your Ring Doorbell microphone isn’t working, the first thing you should do is troubleshoot it. We recommend not skipping anything and applying the methods in order to identify the problem and solve it without damaging your device further.
Ensure Your Ring Doorbell Was Installed Correctly
Ring Doorbells are a great way to keep an eye on your front porch, whether you’re home or away. If you’re having trouble with the audio, there are a few things you can check:
- First, make sure that your Ring Doorbell was installed correctly. The instruction manual is included with each product, as well as video instructions for installation if needed.
- Second, make sure that different models of Ring Doorbells need to be connected to an internal doorbell chime or the device will have a battery built-in.
- Third, check the wires from the pro power kit to ensure they are connected securely and firmly.
- Fourth, if the power is not working inside a Ring Doorbell, check the batteries to see if they need to be replaced.
- Finally, review the installation video and follow all of the steps carefully. If you still experience problems after following these tips, please contact our support team for assistance
Ensure Your Ring Doorbell Microphone/two Way Audio Is Turned On
The two-way audio is a key feature of the Ring device. Make sure it’s turned on and working properly.
Check Your Wi-Fi Connections
Ring Doorbells are relatively easy to fix; the key is a reliable internet connection. The Ring app helps with this, where you can go to see if your Wi-Fi signal is reliable.
The Ring Doorbells require a Wi-Fi connection. If you’re having trouble connecting your Ring, the best way to fix it is by testing your network and restarting your router if needed.
You might also need to change the channel on your router from 2.4GHz to 4.0GHz in order for it to work properly with the Ring doorbell. Another solution could be interference from other Wi-Fi signals nearby – in which case, try moving your router closer to the doorbell or finding an open space in your home for optimal reception.
Check For Power and Battery Issues
If your Ring doorbell isn’t working, the first thing you should check is whether it has power. You can do this by checking to see if the LED light on the doorbell is on. If it’s not on, try plugging in the transformer or adapter to see if that fixes the issue.
If your Ring doorbell still isn’t working, you may need to check the battery. To do this, open up the back of the device and remove the battery.
Then reinstall it and wait a few minutes for it to boot up. If your Ring doorbell still doesn’t work after trying both of these troubleshooting steps, please reach out to us for more assistance.
Ensure Ring Doorbell is Compatible with Your Smart Home Devices Like Homekit, Google Home and Alexa
If you’re having problems with your Ring doorbell microphone, it’s more than likely because of compatibility issues between the device and other smart home devices like Homekit, Google Home or Alexa.
If a Ring doorbell is not compatible with other smart home devices, then it’s likely that the microphone will not work properly.
Ring devices don’t work well with HomeKit. Ring’s dedicated app should be used instead of the HomeKit for two-way audio.
Ensure Your Microphone Volume Is Turned to The Highest
The Ring Doorbell has no buttons to adjust the volume. To fix this issue, download the app, pair it up and follow the on-screen instructions in order to finalize the setup.
Head to the Settings screen on your smartphone. Scroll down and find a slider in the Sounds tab or something similar and adjust it to your preferences.
Fix other Ring Doorbell Underlying Issues
Ring customers should refer to their ring doorbell manual for help with wiring. Ring customers can contact customer support for help with setting up their device or troubleshooting a problem.
Changing the channel on your router can help fix audio issues. The 2.4GHz and 5GHz channels are different, with the latter using select channels from 36 to 165.
When the ring doorbell microphone is not working, use an app on your phone to see which channels are congested or a router to find the Wi-Fi signal.
Once you have done these things, set up the device again and it should be good to go. Connect the Ring Doorbell to your network again in order to fix microphone problems.
Contact Ring Support for Server-Related Issues
If you’re having problems with your Ring Doorbell Microphone, then contact Ring Support.
Ring keeps their users up-to-date on the status of the ring’s servers through the monitoring page on their website. Factory resetting a Ring device will get it up and running again. The Ring app is where you can start the pairing process for your Ring Doorbell or Camera.
Reset your Ring device to the settings it was originally in. This is a quick fix that should be one of the first things you test when troubleshooting your doorbell
If frustration persists after following these steps then you may need assistance from an electrician or other Ring professional who specializes in handling electrical issues like faulty doorbell cameras
How do I turn on the microphone on my Ring Doorbell?
If you’re having trouble hearing people at your door, or if you can’t seem to get the Ring Doorbell to work, don’t worry.
- On your Andriod/iPhone or iPad, open Settings
- Select Privacy
- Select Microphone
- Ensure that the toggle next to the Ring app is enabled
This will allow you to better hear what’s going on outside. Keep in mind that if there’s a lot of noise around your house, like traffic or construction, you may still have some difficulty hearing people at your door.
How do I enable the microphone on my Ring app?
Many people have trouble with their Ring Doorbell microphone. The feature is common, but not always easy to find. In order to receive and hear the sound from a Ring Doorbell, you have to enable the microphone in the Ring app.
It’s possible that the Ring app may not have access to your microphone if you can hear audio from your Ring Doorbell on your phone but there is no sound coming from your phone to the Ring Doorbell.
To activate notifications, follow the instructions below whether you’re using Android or iOS. To get your ring back with audio features enabled again in the Ring app:
- Go into Audio Controls in your Ring app and toggle the microphone to the on position.
- First, toggle the microphone to the on position.
- Second, turn on the two-way talk feature. To do this, press and hold the Talk button until you see a blue light.
- Third, tap the green button when speaking into your Ring Doorbell.
- Lastly, make sure your phone is connected to Wi-Fi and has good reception.
How to Fix Ring Doorbell Microphone Not Working Android
Ring Doorbell may not work with devices that do not have a microphone. The microphone must be enabled on the device by going to the Ring app and toggling the button. In order to use the doorbell, you need a smart device that can download the Ring app.
To fix Ring Doorbell Not working on your Andriod Phone, kindly install the Ring App and grant the app permissions to use your Andriod Phone’s Microphone feature. You can do this by:
- On your Andriod, open Settings
- Select Privacy
- Select Microphone
- Ensure that the toggle next to the Ring app is enabled
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